'Hi' from VIPR

At VIPR, we talk a lot about innovation. AI. Automation. Speed. Scale. And sure, those things matter - but let’s set the record straight: you don’t build the future of bordereaux management with algorithms alone.

You build it with people.

Because behind every line of code and every product feature is something far more powerful: human intelligence. That’s what HI means to us. Yes, it’s a greeting. But it’s also a philosophy. A nod to the sharp minds, curious thinkers, domain experts and changemakers that make our platform not just smart, but leading the charge.

While the world races to plug AI into everything, we’ve taken a different tack. We’re not just building with AI — we’re building with HI + AI. Human Intelligence fuels our product development, inspires our roadmap, drives our service and quite frankly, it’s the secret weapon no one else can replicate.

Our customers - brokers, MGAs, carriers, and the brilliant people who make delegated authority tick - are the real reason VIPR continues to lead. Their insight fuels the innovation. Their challenges spark the ideas. Their expertise is coded into every product release. That’s co-creation in action - and it’s how we stay ahead.

So yes, our tech is intelligent. But it’s the feedback, the “have you thought about?”, the “what if we could…”, that really levels it up. Because we know real-world expertise beats hypothetical logic every time.

That’s also why our internal people strategy is tightly woven into our business strategy. We hire for bold thinking. We reward ownership. We don’t do ‘just good enough’ - we aim for ‘game-changers’. Because we’re not just solving problems, we’re reshaping how data, compliance, risk and underwriting are handled in one of the most complex corners of insurance.

Our mission? To give delegated underwriting teams the tools they need to move faster, make smarter decisions, and feel fully in control of their data. Our purpose? To unlock efficiency, reduce risk and power profitability. We don’t achieve that by tech alone. We achieve that by putting brilliant people at the centre, inside our business, and alongside our customers.

From boardroom to backlog, this ethos runs deep. Our values - Customer First, Supportive, Excellent, Expert - aren’t corporate filler. They’re lived every day in how we build, how we serve, and how we grow. And when you align those values with a clear vision to lead the delegated authority market through tech-led change? You get momentum.

We believe in AI. We’re excited about its potential. But we believe even more in the force of people - empowered, enabled and supported by technology that’s actually built for them. The future of bordereaux isn’t about removing humans. It’s about amplifying them.

So, Hi.

Not just from the team at VIPR, but from a future we’re building together, where smart people and smart tech combine to deliver something the industry’s never had before: simplicity, clarity, and confidence in every data point.