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The Insurer TV: Tony Russell on Automation and Program Business

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VIPR CRO Tony Russell sat down with The Insurer TV at Target Markets 2025 to discuss program business and the advantages automation offers.

In October, several members of the VIPR team travelled to Scottsdale for Target Markets Annual Marketplace 2025, joining industry peers to connect, learn, and showcase how our technology is helping to transform the delegated authority space.

During the event, our Chief Revenue OfficerTony Russell, sat down with The Insurer's Kamaron Leach to discuss the growing impact of automation in program business, and why now is the time for carriers, MGAs, and partners to embrace smarter, faster data processes.

During the interview, Tony shared his thoughts on:

  • How automation is reshaping the delegated supply chain and accelerating data quality.

  • Why businesses looking to scale can’t rely on simply increasing their headcount, but rather transforming their processes and embracing technology.

  • The recent rise and rapid evolution of AI, and how VIPR is using it to augment, rather than replace, human expertise.

Watch the interview below:

 

If you’d like to learn more, you can read highlights of the full interview on The Insurer to hear Tony’s insights on where the program business is heading and how automation is driving the next wave of growth across the industry.

 

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