MGAM Limited – Managing general agency based in the City of London
- VIPR Intrali – Bordereaux processing and management
- VIPR Intarga – Coverholder and binder management
- VIPR Active Reports – Data management and reporting
- VIPR IBA – Cash allocations and payment management
MGAM is an independent Underwriting Agency providing outsourced underwriting services that will give carriers access to books of specialist and regional insurance. They are a leading and innovative underwriting agent in the London and provincial markets. MGAM’s value to its customers is in providing access to capacity and a swift and efficient level of service.
As an up and coming MGA in the London insurance market, MGAM were looking to partner themselves with an IT provider who could help them with their day-to-day management needs, be that binder, bordereaux or data management. MGAM wanted an IT provider who had the necessary experience to help them deliver efficient service to their clients and could scale their business as MGAM grows. Furthermore, MGAM wished to work with an IT partner who could configure an IBA solution to their needs.
MGAM chose VIPR as their IT partner due to their experience, scalability and efficiency. MGAM requested VIPR’s three core products, Intarga, Intrali and Active Reports to help manage their binder business and optimize the data they were collecting. VIPR were also contracted to build a bespoke IBA system that was tailored to MGAM’s requirements. The implementation process was seamless and MGAM were “100% happy (they) chose the right provider”.
Intarga was the first piece of VIPR software to be implemented and configured. This ensured that the onboarding of any new business to MGAM went through the proper due diligence process and all relevant information was captured, as per MGAM’s requirements. Once the business is approved, the bordereaux management data would flow to Intrali to enable bordereaux to be uploaded.
Intrali was implemented and configured to capture the data specific to the bordereaux MGAM would be receiving. It was set to validate, cleanse and standardise the bordereaux making it easier for MGAM to capture their cash allocations and payments and report on the data.
Active Reports was also installed to allow MGAM to report on their coverholder, binder and bordereaux data. VIPR’s standard Active Reports dashboard provided MGAM with quick, effective bordereaux management statistics. VIPR also worked closely with MGAM to ensure the reporting tool displayed everything that MGAM needed to see to manage their business.
During the implementation of VIPR’s three core products, bespoke development was ongoing for VIPR’s IBA product. This was a joint effort, drawing on the experience of all parties and applying it to the software to ensure it was up to standard.
The collaborative effort by both teams contributed to the success of the implementation and MGAM agreed they “could not have chosen a better partner”. With the VIPR solution, MGAM can be certain they have the support of industry experts to help them further their services with the use of tried and tested software.
“As a new underwriting agency we wanted to have the most advanced IT solutions so we can provide an efficient service to our customers. With VIPR we will get just that. The team understood our needs and were able to demonstrate clearly how their products worked and ultimately how they will benefit us in the long-term.”
Jason Anthony, CEO of MGAM
“I would not hesitate to recommend VIPR – the whole process has been astoundingly smooth and the system is top notch. My whole view of IT has changed as a result of our experience. The professionalism of the whole team is a credit to Bob and Richard.”
Jason Anthony, CEO of MGAM
“It’s been a pleasure working with Jason and his team. Their whole approach has been a collaborative one and the two teams have worked hard to achieve a fantastic result. We look forward to a long and rewarding future with MGAM”
Bob Brown, CEO at VIPR