“Going forward CNA Hardy needed a robust system in place to ensure we had the proper controls in place and were able to process business efficiently.  This is key in our growth plans.  This was essential when the control of delegated business was passed under my control and Bhuvinder has been instrumental in this implementation.  Thank you for your combined efforts in getting this completed in the tight timescales I set the team.  This is greatly appreciated within CNA Hardy.”

“VIPR has always developed cutting edge software solutions for bordereaux management, allowing the process of bordereaux reports through their Intrali system. However, the benefits of true straight-through processing have been out of reach until now. This integrated solution will drive further efficiency in processing bordereaux within our business.”

In response to the new partnership and straight-through bordereaux processing solution launched by VIPR and ACORD Solutions Group 

“Miller pioneered the real-time exchange of electronic structured data in the delegated authority market over 10 years ago, but it’s been difficult to find partners capable of moving that data efficiently to the carrier. Our work with ASG and VIPR demonstrates the continued enthusiasm Miller has for innovation in the London Market and our intention to use technology to move that conversation forward. The adoption of ACORD Standards for London Market communications means we will be able to readily support both LM TOM initiatives as well as the wider technology ecosystem.”

In response to the new partnership and straight-through bordereaux processing solution launched by VIPR and ACORD Solutions Group 

“We are delighted to be working with VIPR as our first partner in this exciting new venture. The delegated authority process represents billions of dollars globally for the entire industry. As an industry-owned solutions provider, we’re committed to working with our partners and all of ACORD’s members to create Standards and resources that industry stakeholders can leverage, enabling everyone to drive adoption, improve their business, and move the global industry forward.”

In response to the new partnership and straight-through bordereaux processing solution launched by VIPR and ACORD Solutions Group 

“Meridian has already made a considerable investment in ensuring the right culture exists within the business to win and continuously improve service to major clients operating in the DUA arena.  Having monitored and reviewed the technology offerings of numerous providers currently in the London Market we felt VIPR’s approach mirrored our own culture and aspirations. We believe that our clients and partners in the market will reap significant benefits from this new relationship, and look forward to continuing to co-operate with VIPR regarding development of future technology opportunities that will lead to enhanced customer value.”

“Thanks so much for participating in the ASG Board meeting. The demos were very well received and were discussed several times. As you know, we’re changing things up at ACORD and although it may seem like an insignificant step forward, that was the very first time a solution provider presented to the ACORD Board. Let’s keep the momentum moving forward; together we can make a difference!”

“We have had a very positive experience using the VIPR Managed Service (VMS) and following on from the initial proof of concept, we are considering further use of the service.
The resources provided were fully trained on the VIPR products and had a good understanding of the insurance industry. We were particularly impressed by not only their efficiency, but also their attention to detail, which allowed internal employees to focus on other aspects of business without any concerns over quality of work. The flexibility of the service meant that we could scale resources up or down as and when required, and by having the resources on site they were able to integrate with our people and the company, gaining an understanding of how the business is run.
We would recommend this service to anyone who requires additional expert resource for both long & short term projects.”

“Barbican have been working with VIPR for over 5 years. During this time the group has consistently looked at other binder management products, which always came up short when compared to VIPR’s offering. Their products do work! The support from VIPR has always been available & responsive with issues resolved quickly and effectively. Clients do need to recognise weaknesses in their own systems & may need to adapt their own processes, but if they fully engage with VIPR and work in partnership with them, they will reap the benefits for many years to come. A comprehensive solution to bordereaux & coverholder management & detailed reporting capability is no longer a luxury in the current regulatory environment & VIPR provide a “best in class” solution.

“As ever, really good to see you both today……As you know, I will always give you 110% support. VIPR are the best software house I have worked with, not only in terms of your products and delivery but also as people. If ever you want to refer potential clients to me for a chat, it is always a pleasure to promote your brand.”

“It was critical for us to have the new bordereaux facility in place and bedded in prior to the start of our main renewal season and VIPR didn’t let us down. VIPR Intrali has become an invaluable tool, we have managed to map nearly all our bordereaux into the system and these are being processed effectively every month. The VIPR team’s continued support has been invaluable in getting us to this stage”

“It was the ability to deal directly with dedicated members of the VIPR development team that helped me get to grips with the platform so quickly. If there were any issues that needed addressing or tweaks required, we were able to iron these out there and then, and it was this flexibility and ‘can do’ attitude from both parties which enabled the software to be rolled out ahead of plan.”

“We were looking for a team that we could work closely with us to deliver solutions to some challenging issues around standardisation of bordereaux to allow us to meet the Lloyd’s minimum standards and Solvency II reporting. We found that VIPR were very responsive at all levels and worked effectively with the Barbican team to deliver the results we were looking for. It was a first-class effort all round. We look forward to working with VIPR on future projects of this nature.”

“We have been using Intrali and Active reports from VIPR since 2016, and have found there to be a huge improvement in the efficiency in which we manage our bordereaux. Having the ability to communicate with the VIPR developers directly has meant that any issues along the way have been resolved quickly to suit our needs. We have had a cash reconciliation feature added to our Intrali system which allows us to reconcile cash against expected payments for service company business. The planning of the development and the implementation ran both smoothly and effectively so that our business needs were met. We would highly recommend VIPR to others looking for an electronic solution for their delegated authority business.”

“We looked at a number of bordereaux management systems to help us standardise our data and help with regulatory reporting before we chose VIPR. We look forward to seeing the benefits over the coming months.”

“We have had a very positive experience working with VIPR. Our partnership has meant we have been able to define the systems to get exactly what we want. We’re extremely confident in what has been produced and that it will be far superior in its efficiencies.”

“VIPR have been completely adaptable to our needs and I’m confident we will continue to see benefits both now and into the long-term.”